Title:
BRIDGES OVER WALLS: CONSTRUCTING EMPLOYEE CONNECTIONS IN CONSTRUCTION CORPORATIONS UNDER THE FIELD OF CIVIL ENGINEERING THROUGH EFFECTIVE COMMUNICATION

Authors:
Denise Ann B. Marquez, Jyle Yshamari B. Concepcion, Althea Loraine D. Olimpiada, Louise Margarett C. Salvador and Allana Kimberly P. Vinta, Philippines

Abstract:
The purpose of this qualitative study is to discuss the communication dynamics within a construction corporation operating in San Miguel, Bulacan, Philippines. The main objective of the research is to investigate their communication practices, how they identify challenges concerning communication in their workplace, and how they provide the necessary solutions to these difficulties. Grounded theory methodology is used to employ face-to-face interviews with three engineers from the corporation, who are in charge of the ongoing construction project within the said research locale. The oral type of questionnaires guided the interviews in obtaining information needed for the construction corporation's communication dynamics. The findings of the study demonstrated the corporation’s communication culture, which is characterized by language usage, transparency and open communication, effective leadership communication, active listening and feedback, meeting flow, and employee engagement initiatives. The conducted research also elaborated the communication challenges identified by the participants of the study which were technological issues and miscommunication among the members of the organization. In addition to this, the researchers identified the flow of communication within the corporation as downward communication, horizontal communication, and diagonal communication. Overall, this research aims to offer the important details of how communication in construction corporations in the field of civil engineering works and how it affects the general dynamics in their workplace.