Title:
ANALYSIS OF THE COMMUNICATION STYLE OF THE LEADER IN IMPROVING EMPLOYEE PERFORMANCE ON DEPARTMENT OF COMMUNICATION AND INFORMATION TOLITOLI REGION

Authors:
Syujito and Achmad Herman, Indonesia

Abstract:
Place-name is a complex research object because it contain the cultural, historical, linguistic and This study is to determine the communication style of leaders in improving employee performance at the Tolitoli Regency Communication and Information Office. This research uses analytical descriptive qualitative method. The research location of the communication and informatics office of Tolitoli district. Data were obtained from observation, interviews, and documentation. The data analysis used is Miles and Huberman data analysis with three stages, namely data reduction, data presentation, and conclusions. Based on the results of the research data obtained and described in the discussion of this study, it is known that three communication styles are used by the head of the District Communication and Information Office Tolitoli is the equalitarian style, the structuring style, and the dynamic communication style. Of these three communication styles, the communication style that is often used in organizations is the structuring style, this communication style is more directed in giving orders or ideas to staff, in a structured way according to the structural position level in the Tolitoli district communication and informatics office. This style of communication uses verbal messages to reassure commands that are conveyed to staff. This is considered effective in fostering good communication, as well as creating good relationships between leaders and staff at the district communication and informatics office Tolitoli. Communication established at the Communication and Information Office of Tolitoli Regency is vertical communication. The obstacle faced is that the head of the service cannot know the level of understanding of staff to the message conveyed. In addition, technical obstacles occur in the delivery of messages using communication media due to interference with inadequate internet facilities and frequent disruptions to the connection The Internet causes message delivery to be hampered.