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Title: FACTORS INFLUENCING E-LEARNING ACCEPTANCE IN TEACHER EDUCATION
INSTITUTIONS: STUDENTS’ AND LECTURERS’ VIEWS |
Authors: Emmanuel Chinamasa and Mercy Ncube
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Abstract: The study focused on evaluating factors influencing e-learning acceptance by students and
lecturers at a teacher education institution in Zimbabwe. It is motivated by explanations from
Davis’ (1989) Technology Acceptance Theory. The study was guided by the pragmatism research
philosophy adopted for an intervention factor evaluation. Pragmatism facilitated the application of
mixed methods to cater for qualitative and quantitative responses. A sequential research design of
document analysis, surveys and interviews parallel to document analysis for benchmarks was
applied to capture data. A stratified sample of 213 students from an education institution’s three
intakes participated in the study. Intake 23 cohort was in their final year of the course, Intake 24
cohort on term seven and Intake 25 cohort was on Teaching Practice Attachment. The quantitative
variation in the student population, called for probability stratified random sampling. A purposive
sample of six lecturers from the Information and Communication Technology (ICT) department
and ten lecturers from various departments in the college were involved in the study. The study
established that the major e-learning platform used was WhatsApp. This was lecturer and students’
initiative in response to the need for learning from a distance. Factors promoting the dominance of
WhatsApp include smartphones availability, its’ easy of access by both lecturers and learners.
WhatsApp versatility to different uses such as text messages, videos and photographs are key to
its acceptance. Factors against other e-learning platform use include: scanty awareness of the
application from hearsay, financial challenges for data bundles, poor internet connectivity in
Zimbabwe, limited technical supporting culture and at national level, electricity shortages. The
study recommends a mixture of face-to face and e-learning. There is need also for awareness
campaigns for the existence of more e-learning platforms. Institutions need to support their lectures
and students with data bundles to enhance their use of WhatsApp. The nation can install more
network transmitters in all areas of Zimbabwe.
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