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Title: IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT AT TONGGALAN
MUHAMMADIYAH ELEMENTARY SCHOOL |
Authors: Rahma Widyastuti and Enung Hasanah* , Indonesia |
Abstract: This study aims to identify and describe the implementation of total quality management in
Muhammadiyah Elementary School, Tonggalan Klaten. Muhammadiyah Elementary School,
Tonggalan, has successfully implemented TQM in its efforts to improve school quality. This is
evidenced by the continuous increase in the input of Muhammadiyah Elementary School,
Tonggalan Klaten, which always meets the specified quota target; the output generated by the
number of achievements achieved by teachers and students; and increasing competitiveness among
other schools. This research is a qualitative descriptive study with the findings that the
implementation of TQM in Tonggalan Muhammadiyah Elementary School, Klaten, Indonesia, is
carried out in five aspects: process aspects, school service aspects, environmental aspects, human
resources aspects, and graduate aspects. The successful implementation of TQM is supported by a
leadership style that can embrace all parties, good communication between stakeholders in
educational institutions, clarity of job descriptions, rewards and punishments, and continuous
improvement in every school program implementation. |
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