Title:
LEVEL OF EFFECTIVENESS AND SATISFACTION ON THE USE OF OFFICE PRODUCTIVITY TOOL AMONG BARANGAY LEADERS AND WORKERS IN THE MUNICIPALITY OF BOTOLAN, ZAMBALES, PHILIPPINE

Authors:
Glenda D. Siasat and Nemia M. Galang ,Philippines

Abstract:
The advent of using computer in our time make a significant contribution to business reform, particularly in the areas of business process automation, such as billing and collection systems. In today's world, distribution utilities have implemented important changes by utilizing information technology as a key enabler for increasing billings and collections, reducing losses, maintaining appropriate accounting, and providing efficient consumer services. The main goal of this study is to assess level of effectiveness and satisfaction on the use of office productivity tool among barangay leaders and workers in the municipality of Botolan that leads to the development of series of trainings that will enable the barangay leaders to be acquainted with the different office productivity tools. It employs descriptive research with documentary and survey analysis the data collected were treated using descriptive statistics. Based on the finding on the level of knowledge and effectiveness in the use of office productivity tool is generally both fall under less proficient. This suggest that there should be continuous training to enhance the knowledge and use of office productivity tool of the barangay officials.