Title:
PUBLIC SERVICES OF GOVERNMENT INTHE STATE ISLAMIC INSTITUTE (IAIN)PALU, INDONESIA

Authors:
Andi Pasinringi ,Muhammad Ahsan Samad and Muhdar ,Indonesia

Abstract:
This study aims to decide the State Civil Establishment Government Agencies' motivation as a public institution to enhance academic services and administrative services as the spearhead of an operation on the State Islamic Institute (IAIN) campus in Palu Region. The techniques used for data collection were: field observation, study of literature by looking for literature, and then conducting in-depth interviews with informants assigned to purpose. The data analysis methodology used is Miles and Huberman's model, which states that in qualitative research the data analysis process consists of three simultaneous operations, namely: data reduction, data presentation, and drawing of conclusions. The results showed that the State Civil Servants motivation on the State Islamic Institute (IAIN) campus in Palu City was not optimal. This can be seen from the three dimensions used as the basis for evaluating Mc Clelland's theory's motivation, namely: the need for accomplishment is not optimal because employees ' work volume is not matched with the current workflow. This has an impact on efficiency in performing the tasks of performing the Tridarma Perguruan Tinggi service, but the need for affiliation and the need for power has been adequately met