Title:
REFLECTIONS FROM THE KOREAN PERFORMANCE MANAGEMENT SYSTEMOF MONITORING AND EVALUATION IN THE EXECUTIVE BRANCH: INTEGRATING THE RESULTS AND REPORTS OF THE PRESIDENTIAL COMPLAINTS CENTER INTO THE OFFICE PERFORMANCE COMMITMENT REVIEW OF EACH GOVERNMENT AGENCY IN THE PHILIPPINES

Authors:
Dr. Moises CansanaTorrentira, Jr. ,Philippines

Abstract:
This policy paper aimed to develop a policy recommendation based on the models of Korean performance management system in terms of monitoring and evaluation in the executive branch. The focus was on the strategies and initiatives of the executive branch or the president of the Philippines in developing feed backing mechanisms from the constituents of the country. In order to generate relevant insights for critical evaluation, the researcher (participant of the KDIGDLN-Blended Learning Program) initiated a qualitative form of inquiry using literature and document review and narrative. It was found out that the Korean model of performance management is worthy of replicating by some of the emerging and developing countries like the Philippines. In the context of the Philippines, the executive branch has launched the 8888 Hotline Services or the Presidential Complaints Center institutionalized by Executive Order 6, s. 2016. This feed backing mechanism allows for the citizens to engage in monitoring and evaluating the concerned government agencies especially in their exercise of quality delivery of services. Finally, it was hereby recommended that a policy should be developed to integrate the reports and results of the Presidential Complaints Center in the rating of Office Performance Commitment Review or OPCR of each government agency in the Philippines