Title:
EMPLOYEE PERFORMANCE OF THE TRANSPORTATION DEPARTMENT OF PALU CITY

Authors:
Mustainah M. , Erdiyansyah , and Yulfina R. Akor, Indonesia

Abstract:
This study aims to analyze the performance of employees at the Department of Transportation in Palu City, focusing on three dimensions, individual ability, effort level, and organizational support. A quantitative research approach was employed, with a population of 67 employees, and data were collected using a census sampling technique. Descriptive statistics were applied to analyze the data. The results indicate that the highest mean score was observed in the Individual Ability dimension, followed by Organizational Support, and the lowest mean score was found in Effort Level. These findings suggest that while employees possess strong competencies and feel adequately supported by the organization, there is a need to improve the level of effort exerted by employees in their work. The study provides valuable insights for enhancing employee performance through targeted interventions in motivation and organizational support.